Howard University Ticket Office: Policies & Procedures
COVID-19 Policy: Effective January 15, 2022, in compliance with the District of Columbia’s Vaccination DC policy, all guests ages 12 years and older are required to show proof of vaccination to enter Burr Gymnasium. Guests age 12 and older must provide proof of having received at least one dose of the COVID-19 vaccine by January 15, 2022 to enter. For those taking a two-dose vaccine, Pfizer or Moderna, proof of a second dose will be required for entry beginning February 15, 2022. PLEASE NOTE: Burr Gymnasium will be operating at 50-percent capacity during events until further notice.
Click here for more on our updated COVID-19 Policy.
Ticket Office Location
The Howard University Ticket Office is in Burr Gymnasium. Regular business hours are Tuesday - Friday, 11:00 a.m. - 4:00 p.m. by appointment only unless otherwise stated.
The ticket office and will call operations will open 60-minutes prior to the start of basketball and football.
Youth & Senior Pricing
The following age guidelines will be followed for all athletic contests where ticketing is required. Youth ages (3-17) and seniors (55+). Children under the age of three (3) must sit in the lap of a parent or guardian and may not occupy a seat. These tickets must be purchased in person with a valid ID at Burr Gymnasium.
Student & Faculty Pricing
The following age guidelines will be followed for all athletic contests where ticketing is required until the ticketing website is restored. All student, staff and faculty tickets must be purchased in person with your Bison One Card at Burr Gymnasium to receive a discounted rate.
Howard University offers special discounts for groups of 10 or more interested in attending an athletic event. Group tickets must be ordered in advance of the event and group pricing is not available at the ticket window on the day of the game. Group sales can be purchased on our website at bisontickets.com
For more information on group pricing, please contact email@example.com.
A photo ID will be required to receive any tickets left at Will Call. Tickets cannot be left in will call under more than one name. Will Call tickets may be picked up prior to the game day at the main ticket office inside Burr Gym by appointment. Will Call will open 60 minutes prior to game time on game days.
Howard University Athletics offers three ways in which patrons can purchase tickets:
- Online: Customers may place an order through the web at www.bisontickets.com – then click on the "Get Tickets" link next to the event they wish to purchase. All online orders require a credit/debit card for purchase and have a processing fee assessed. The credit/debit card will be charged immediately.
- Telephone: Customers may place an order by telephone through the Ticket Office with a credit/debit card only. The credit/debit card will be charged immediately. Online purchases will result in an electronic ticket.
- Walk-Up by Appointment: Customers can purchase tickets at the Ticket Office located inside Burr Gymnasium by appointment. Regular business hours are Tuesday – Friday, 11:00 a.m. – 4:00 p.m.
Howard Athletics Ticket Office accepts payment through major credit cards only. Full payment must be received at the time of purchase.
Refunds or Exchanges
All ticket orders from the Howard Athletics Ticket Office are non-refundable and non-exchangeable. All sales are final. No refunds, exchanges, or cancellations are permitted.
The Howard University Athletics Ticket Office is not responsible for any tickets that are lost.As a service to our season ticket holders, duplicates may be obtained by contacting Shelby Swann, Ticket & Travel Coordinator, at (202)-250-5555 or via email at firstname.lastname@example.org. The season ticket holder must be present with a valid ID to have duplicate tickets issued. No third parties will be issued duplicates for someone else's season tickets.
Howard University Athletics is happy to assist those with accessibility needs. For more information and assistance, please contact the Howard University Athletic Ticket Office at email@example.com.
No Re-entry Policy
There is no re-entry at Howard University Athletic events.
Tickets are still valid since the game is still in progress, just delayed. No refunds or exchanges will be issued.
Tickets are still valid and will be used for admittance once the new game date has been determined. No refunds or exchanges will be issued.
Refunds will not be issued for season tickets. The season ticket price is less than the face value of individual game ticket prices; therefore, no refund will be issued.
The Howard University Athletics Department is not responsible for and cannot guarantee the authenticity of any tickets purchased from someone other than the Howard University Athletics Ticket Office.
The resale of tickets on Howard University property is prohibited.